From seed to doorstep—find quick answers on shipping, delivery, and returns in our FAQs.
Our General FAQs cover the essentials, from ordering and delivery to returns. Designed to make things simple and clear, they provide helpful answers so you can shop with confidence. Please get in touch if you have a pricing query for trade or commercial customers.
Where is the seed sourced?
Our native wildflowers mixtures are created from wildflowers grown and harvested across the UK. We work with trusted seed suppliers who provide high quality seed products.
We source our grass seed from reputable companies across the UK and Europe, with thorough testing to ensure quality and reliability.
What is your return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to work with you to make it right.
When will I get my order?
We will work quickly to pack and ship your order as soon as possible once we have received your order. You will be notified by email once your order has shipped. Delivery times may vary depending on location and seasonal demand.
How much do you charge for delivery?
Shipping is calculated based on size, location and the items in your order. The shipping price will be stated once delivery details have been input into your order.